Call Center: 866-535-8781
Call-a-Ride

Once your vehicle arrives

Three things to do when your driver arrives.

Steps

  1. Present your Mobility ID card

    Present your Mobility ID card to the driver. Call A Ride and Call a Ride Center cards will no longer be required — one card for all Mobility services.

  2. Pay your fare

    Pay $3.00 to the driver, or pay the fare electronically at the time of booking. If the fare is over $40.00, you are required to pay the overage.

  3. Give your electronic signature

    The new service requires an electronic signature at the time of pickup, or a photo of your Mobility ID (Uzurv only).

Sample MDOT MTA Mobility ID card for John Doe: photo, the words Mobility Customer, name, ID number 012345, PCA and expiration date 2029-08-31.Sample MDOT MTA Mobility ID card for Jane Doe: photo, the words Mobility Customer, name, ID number 012345, PCA and expiration date 2029-08-31.
Sample Mobility ID cards. Your card shows your own photo, name, ID number and expiration date. Show it to the driver at every pickup.
Need help? Call the Call Center at 866-535-8781 or Customer Service at 410-664-2030.