Call Center: 866-535-8781
Call-a-Ride
Effective November 9, 2026

Need a Ride, Call A Ride

Call the MTA Call A Ride Call Center or use the MTA Call A Ride Mobile App to book your trip.

MTA Call A Ride Call Center866-535-8781
AS OF NOV 9, 2026: Customers no longer book or call providers directly. See how it works
QR code. Scan to open the MTA Call A Ride online booking website.
mtacallaride-riderapp.ecolane.com

Book a ride online — scan the QR code

Scan the QR code with your phone or tablet camera to open the online booking website and make your reservation.

  1. Open the camera on your phone or tablet.
  2. Point it at the QR code and hold steady.
  3. Tap the link that appears to open the booking website.

Book online (opens an external website in a new tab)

You will leave mtacallaride.org and go to the secure MTA Call A Ride booking website. Can’t scan? Type mtacallaride-riderapp.ecolane.com in your browser, or call 866-535-8781.

Download the QR code (PNG) for flyers and brochures

Explore Call-a-Ride

What’s New in 2026Changes starting Nov 9, 2026How does Call-a-Ride work?Booking, payment and IDOnce your vehicle arrivesID, fare and signatureWAV – Wheelchair Access VehiclesBook an accessible tripProgram PolicyRules and suspension policyGuidelinesTips for a smooth tripFrequently Asked QuestionsQuick answers

Have your Mobility ID card ready

Your Mobility ID card is now one card for all Mobility services. Call A Ride and Call a Ride Center cards are no longer required. Show your card to the driver at every pickup.

Sample MDOT MTA Mobility ID card for John Doe: photo, the words Mobility Customer, name, ID number 012345, PCA and expiration date 2029-08-31.Sample MDOT MTA Mobility ID card for Jane Doe: photo, the words Mobility Customer, name, ID number 012345, PCA and expiration date 2029-08-31.
Sample Mobility ID cards. Your card shows your own photo, name, ID number and expiration date. Show it to the driver at every pickup.

What to do when your vehicle arrives

Book or get help

Call Center

866-535-8781

Book your trip with the MTA Call A Ride Call Center.

Call the Call Center

Customer Service

410-664-2030

Monday–Friday, 8:00 a.m.–5:00 p.m. Questions about policies, your account or the service area.

Call Customer Service

Email

mjmmta@mjminnovations.com

Send a question or comment to Customer Service. Please do not include medical or payment-card information.

Email Customer Service

Get the MTA Call A Ride app — scan the QR code or tap the link

Book and manage your trips from your phone. On a computer or a second device, open the camera on your phone, point it at the QR code for your phone type and tap the link that appears. On your phone, just tap the button.

Can’t scan? Search for “MTA Call-A-Ride” in the App Store or Google Play, or book by phone at 866-535-8781.

What is Call-a-Ride?

The MTA Call-a-Ride Service is available to MTA-certified Mobility customers who meet the eligibility requirements.

Call-a-Ride Service is not part of MTA Mobility Service, but rather a separate and distinct MTA service provided under contract by participating transportation providers. MTA Mobility does not guarantee the availability of a particular type of vehicle or pickup time.

You can also visit www.mta.maryland.gov/mobility (opens in a new tab) to learn more about the program.

See what’s new in 2026